Terms and Conditions

These Terms of Sale govern your purchase of any product offered by Trailerpartsdepot.com on www.trailerpartsdepot.com. Please read these Terms of Sale carefully. They contain very important information about your rights and obligations, as well as limitations and exclusions that may apply to you. 

By placing an order, you acknowledge you have read, accepted and agreed to be bound by these Terms of Sale, without limitation or qualifications. These Terms of Sale are subject to modification at any time without prior written notice and in the sole discretion of Trailerpartsdepot.com.

Trailerpartsdepot.com may discontinue any product at any time without notice. The product prices displayed on Trailerpartsdepot.com do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price.

Our goal is a 100% error-free Web site. If product or shipping price errors are discovered, they are promptly corrected on our systems, and the corrected price will apply. We will notify you if your order includes items or shipping charges that were incorrectly priced.

Orders are not binding upon Trailerpartsdepot.com until accepted. Trailerpartsdepot.com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

To return a product either email sales@trailerpartsdepot.com or call 508-987-1621 for authorization and instructions. No returns will be accepted without prior authorization. Returns must be made within 3 months of original receipt of purchased items. We do not charge a restocking fee on returns on all non-defective parts returned (as long as we may re-sell product). The customer is responsible for returning the product and paying return freight. There are no returns on special order items.

Payment can be made via MasterCard, Visa and Discover. Your credit card will be charged with a preauthorization when your order is placed. The credit card authorization is then captured when the order is invoiced and shipped.

Sales tax will be charged as required by state laws and policies.

Trailerpartsdepot will try to ship all orders as soon as possible. We will make every attempt to ship in-stock items within 24 hours (excluding weekends and holidays) and most orders will ship within two business days after order. Orders to rural areas, Hawaii, Alaska, and U.S. territories including but not limited to Puerto Rico, Guam, American Samoa, Northern Mariana Islands, may require additional shipping and handling not calculated by the web site.

While Trailerpartsdepot.com will make every reasonable effort to ship your orders within these time frames, Trailerpartsdepot.com is not responsible or liable for any delay in receiving or completing your order that is caused by an event beyond Trailerpartsdepot.com reasonable control. Such events may include, but are not limited to, fire, flood, accident, strike, riot, civil commotion, act of God, war or other hostilities, acts or omissions of carriers, transmitters, phone companies, Internet Service Providers or Internet backbone providers or a failure, interruption or delay of the server or this Web site caused by an event outside the direct control of Trailerpartsdepot.com including without limitation, power outages or attacks on this Web site such as by persons known as "hackers."

All products are sold "as is," and Trailerpartsdepot.com disclaims all warranties of any kind relating to the products or use thereof, express or implied, including warranties of merchantability, non-infringement, title or fitness for a particular purpose. Some jurisdictions may not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you.

Promotional codes are valid only during the time period stated in the offer, must be used at the time of purchase, and cannot be used on past orders. Only one promotional code can be used per order and cannot be combined with clearance/discontinued items.

To the maximum extent allowed by law, Trailerpartsdepot.com shall not be liable for any special, consequential, exemplary or incidental damages (including lost or anticipated revenues or profits relating to the same), arising from any claim relating to these Terms of Sale, this Web site, the catalog, product(s) or order(s), whether such claim is based on warranty, contract, tort (including negligence or strict liability) or otherwise. In no event will the collective liability of Trailerpartsdepot.com exceed the amount you have paid to the company for the applicable order or product out of which liability arose. These limitations shall apply notwithstanding any failure of essential purpose of any remedy. Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

If any provision of these Terms of Sale are held illegal, unenforceable or in conflict with any law by a court of competent jurisdiction or arbitral tribunal, such provision shall be deemed severed from these Terms of Sale and the validity of the remainder of these Terms of Sale shall not be affected thereby.

These Terms of Sale shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, applicable to contracts made, and to be enforced wholly within the Commonwealth of Massachusetts.

The waiver by either Party of any provision of these Terms of Sale on any occasion and upon any particular circumstances shall not operate as a waiver of such provision of these Terms of Sale on any other occasion or upon any other circumstances. These Terms of Sale may be waived or amended only in a writing signed by the Parties.